When people have a problem with their technology, there is always one person in every office who they turn to. You may even notice a drop in their performance as a result of this. Those who become the office “savior” are frequently burned out and see their performance suffer as a result of spending the majority of their time arguing on the phone with vendors.
You require a single point of contact who can handle all of these issues and resolve them in a timely and effective manner. Resolute Consulting Group Houston’s IT professionals are proud to offer this service as part of their flat-rate managed services contract. Bringing us on board can free you and your office hero up to focus on business administration. It also helps that we speak technical jargon, so vendors are less likely to point fingers because we can tell them exactly what solution they need to implement.
We take a physical inventory of all of your hardware and software, as well as serial numbers, warranties, registrations, licenses, and configurations, and keep them documented for easy access with our Vendor Management service. When something breaks or is damaged, this helps to minimize downtime. Whenever you require a new piece of hardware or software, or if you are experiencing a problem with a specific aspect of your IT, all you need to do is contact us. Because we have this information, we will take the time to handle the necessary vendor relationships on your behalf. When we are finished, we will notify you in real-time of what has been done or is expected to be done.
While IT is critical to your business, it can also be a source of frustration. Our vendor management services assist you in reducing bottom-line expenses and providing solutions for determining which hardware and software suppliers will work best for your requirements. We offer everything from a simple consultation to a comprehensive infrastructure management program. As a result, when the time comes to assess your company’s technology requirements, our vCIO offering will undoubtedly be a valuable asset to rely on. To learn more about our valuable managed IT services, please browse our website https://www.resolutecg.com/ or contact us today at (832) 835-5353.